Policy - Suburban Woodcraft

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Care instructions

Marble Machines are thoroughly tested prior to shipment. In most cases you can view the machine in action on our Facebook page. Great care is taken in packaging for shipment. However, the machine may be damaged in shipping and may need a slight tweak or adjustment upon receipt. Machines must be leveled to work correctly and a small bubble level is included for first time use with each sale. Please take a moment to read the enclosed letter in the shipment for more setup information.

Photographic Image Copyright Protection

Please note that all photographic images are copyright protected, and all rights remain the property of the photographer / seller. Images may not be reproduced or used for any commercial or promotional purposes without express written permission of photographer / seller.

Legal imprint